Getting started with managed Parletto

This guide covers your first steps on the managed service at app.parletto.com: creating an account and an organization, bringing in your team, and sending your first messages. Running Parletto on your own server instead? See Self-hosting Parletto.

1. Create your account

1. Go to app.parletto.com/signup.
2. Fill in Full Name, Email, Password and Confirm Password. Your name needs at least 2 characters and your password at least 6.
3. Click Sign up. You are signed in straight away.

You can change your password later under Settings › About Me; changing your email address there asks for your current password.

If a teammate has already invited you, sign up with the email address you were invited with, then follow Join an organization you were invited to.

2. Create your organization

An organization is your team’s workspace. Its channels, direct messages and files belong to it.

1. After signing up you land on Create Organization. Enter an Organization Name of at least 2 characters.
2. Click Create Organization.

You become the organization’s owner. Every new organization starts with a channel called General, and Parletto opens it for you. Everyone who joins the organization is added to General.

3. Invite your team

Only organization owners can invite people.

1. Open Organization Settings from the sidebar (owners only) and choose Members.
2. Under Invite New Member, enter your teammate’s Email Address and click Send Invitation. A notice appears under the form, and the invitation is saved.
3. Under Pending Invitations, click Copy link next to the invitation. Parletto copies the invitation link and shows Invitation link copied. If your browser blocks the clipboard, the page shows the link so you can copy it by hand.
4. Send the link to your teammate however you like: in a chat, an email or a text message.

Your teammate then follows Join an organization you were invited to. An invitation expires after 7 days. On the Members page you can Rescind a pending invitation, and Expired Invitations lists the ones you can Resend.

Join an organization you were invited to

If you received an invitation link:

1. Open the link. It takes you to the sign-up page with Email already filled in with the address you were invited with, and a note naming the organization you are joining.
2. Fill in the rest of the form and sign up. Keep the invited address: the invitation only works with that one, and the form tells you so if you change it.

If you already have an account, or you sign up at app.parletto.com without the link using the invited address:

1. Log in (or sign up) with the email address you were invited with.
2. Parletto shows Welcome to Parletto! with a list of Organizations You’re Invited To. Click Accept Invitation next to the organization.

Either way, you join as a member and are added to General.

4. Create a channel

1. In the sidebar, click the search icon next to Channels (Search or create channel).
2. Type the channel’s name. If no channel has exactly that name, the list shows Create Channel "[name]". Click Create. Channel names need at least 2 characters.
3. In Add People to Channel, type a name and pick teammates, then click Add People. Or click Skip.

Channels created this way are public within your organization. Teammates find them through the same search and click Join.

To send a message, type in the message box and press Enter. Shift+Enter starts a new line. On a phone, Enter starts a new line and you send with the send button.

5. Start a direct message

1. In the sidebar, click the + next to Direct messages (New direct message).
2. Type a name and pick one or more people from your organization.
3. Write your message and send it.

The conversation then appears under Direct messages. If you already have a conversation with exactly the same people, Parletto shows it and your message goes there.

6. Reply in a thread

1. On a computer, hover over a message and click the Reply in thread icon. On a phone, press and hold the message and tap Reply in thread.
2. The thread opens in a panel. Type in the Reply in thread box and send.

A message with replies shows View thread with the number of replies; click it to open the thread again.

7. Attach a file

1. In the toolbar above the message box, click the paperclip (Attach Files) and choose a file. This works in channels, direct messages and thread replies.
2. Wait for the upload to finish, then send the message.

Each file can be up to 5 MB. Larger files are rejected with a message saying so.